Scott McKain — Customer Service Lessons from “Taxi Terry”
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Related posts:
- What is the best Taxi service to take from The Dallas Fortworth airport (DFW) to Arlington?
- Board Games with Scott 019 – Thurn and Taxis
- How to Get Cheap Taxi Fare from Taxi Service Companies in Battersea
- Taxi Drivers Miss Out On Capital Tax Allowances – by Terry Cartwright Terry CartwrightLevel: PlatinumQualified as a Chartered Management Accountant (ACMA) in 1971, my first assignment as a management accountant being to design the revenue budgeting system for British … …
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January 20th, 2011 at 3:12 pm
What a great clip! Inspiring!
January 20th, 2011 at 3:52 pm
STATS. Because you expect your CSR to provide exceptional service, resolving the customer’s issue and on to the next customer in 600 seconds. If not you threaten to fire them because they take too long with one customer. You asked!
January 20th, 2011 at 4:38 pm
Awesome!! Great advice! Follow it and your business can soar to new heights. Scott McKain is one of the best business minds and speakers in America.
January 20th, 2011 at 4:42 pm
i am an ex-london cabbie & i can think of a few ‘taxi terrys’,always looking for return journeys to heathrow/gatwick/luton/standstead.lol lol
January 20th, 2011 at 5:02 pm
I’ve rode with Taxi Terry and heard Scott speak in person. Great speaker. Nuff said. He’s no George MaC